Call Center
The telephone is a great tool for staying in contact with a prospect. Beanstalk Data’s Call Center platform supplies power and efficiency to your telemarketing efforts. Your call center staff can spend more time actually making calls. And Beanstalk Data enables them to call the right people at that right time. These are some of the advantages Beanstalk Data provides:
- Simple Interface. On one screen, your callers have all the information they need to make a successful call. Everything is there: the prospect’s name, a call script, and a place to record the results of the conversation.
- Targeted Scripts. Scripts are defined on the basis of "lead scoring" to obtain maximum results.
- Your calls are not random! By connecting your direct marketing results to your call center, the people you call are selected on the basis of how they respond to your other marketing efforts. You are calling a specific person with a definite strategy in mind.
Beanstalk Data is all about integration. Your call center becomes an integral step in an overall marketing campaign. When calls are made, they are made to people who have been prequalified. After a call is made, the additional data obtained from the call is reintegrated into your marketing engine and you’re prepared to take the next step.
